Things you affirm on your deathbed

  • All you have left are memories of your life experiences
  • Loving your family is the most important thing in life
  • Worry is worthless
  • Taking risk is how you grow human knowledge
  • Balance is a universal force and the ultimate truth

- sp -

Pickard/Fair family tree

We’ve got some resources, we just need to do something with it.

Poor performance at the branch office

by scott pickard

Dear CEO:

I think an improved performance evaluation process will help this situation in general, but that does not happen overnight. It’s an employee cultural thing and takes day-to-day management, leadership, and training to instill.

Human Resources Performance Review Weekly peer-review assessments directly assist in the management of performance on a regular basis. in general: balanced scorecard | branch office: Poor performance at the branch office sp | classifications: job descriptions, salary ranges | compensation: base + variable | Key Performance Indicators KPI | long cycle (annually) | peer review | professional development: educational assistance, training (skills) | self-assessment & reporting | short cycle (weekly): FairSetup > Collaboration | transparency | verification: skills incentives: loyalty: 401(K) matching, stock options, vesting | performance: profit-sharing bonus pool Information Technology objective: Key Performance Indicators (KPI) subjective: sample performance standards  Employees generally detest the annual performance review.

Employees generally detest the annual performance review.

I’ve heard you say before that you’ve never really fired anybody, and that’s another leadership task that must happen from time to time, otherwise employees know there’s no real accountability for whatever they do. This may or may not be one of those moments.

The big issue I see is you just don’t seem to have anybody on site that is your equivalent who has the technical and leadership ability and also is incentivized by base salary, bonus, and possibly equity participation to really put the time and energy into keeping that office running tightly and successfully. Even though I know you work your butt off every day, almost all day, trying to do that yourself remotely and also traveling there quite a bit, it’s not the same as having that leader who shows up first every morning and leaves the office every night last. If I were a potential buyer of your business, this would be one of the most important things I would be looking at. Of course, buyers typically plan to put one of their own people into that slot, or they will conduct a search and hire that person.

Let me know how I can help.

- sp -